Brewer Public Library Policies
X. Reference Service Policy
The Brewer Public
Library:
- will provide
information in the form of short answers to specific questions and
guidance in locating material for patrons who appear in person, call
on the telephone, or request information through correspondence;
- will assist
patrons in the use of the Library and teach basic research
methodology, when appropriate (this includes providing help in
developing a research strategy and advice on whether a trip to the
Library would be worthwhile for individuals who telephone);
- will provide
bibliographic verification of items both in the Library and not
owned by the Library and will assist patrons in obtaining materials
through interlibrary loan, when appropriate;
- may refer library
users to other agencies and libraries in pursuit of needed
information;
- may use not only
the Library's resources in printed form, but consult appropriate
digital resources as well as the regional resource library and other
agencies by telephone in pursuit of "ready reference"
information.